The Australian Government Department of Social Services (DSS) wrote this document.

When you see the word ‘we’, it means DSS.

We wrote this guide in an easy to read way.

We use pictures to explain some ideas.

We wrote some words in bold.

This means the letters are thicker and darker.

We explain what these words mean.

You can find out what they mean in the Word list.

You can ask for help to read this document.

A friend, family member or support person may be able to help you.