Training and Assessing Workbook - Powerpoint slides
Chapters
Identifying supported employees' training needs
Why identify training needs?
To meet:
- production targets
- audit requirements
- legislation
- career and personal goals
Signals that training may be required
- Quality decreasing
- Production targets not being met
- Increasing mistakes
- Complaints from customers or staff
- Conflict between employees
- Workplace injuries
Employability skills
- Initiative
- Communication
- Teamwork
- Technology
- Problem-solving
- Self-management
- Planning
- Learning
Identifying training needs
Gather information from a variety of sources
- Workplace, eg change in work processes
- Personal, eg change in medication
Supervisor's role
- Observation
- Consultation
Training needs and future work
- Organisational reasons, eg new work
- Individual reasons, eg developmental responsibility
Training plans
Use to track progress toward satisfying an identified skill, knowledge or behaviour gap