Consumer training and support - Resource directory

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Sample training and information session plans

Sample workplace information session plan
Sample workplace training plan 1
Sample workplace training plan 2

Following is a sample information session plan containing suggested strategies to utilize the developed resources in your workplace.

Sample workplace information session plan


Workplace information topic	Bullying
Audience	All supported employees
Suggested activities	Assess the workplace for bullying behaviour – how do we know if bullying is occurring? Assess individual understanding of bullying and abusive behaviour – how do we educate people to recognise and understand if bullying is happening?
Suggested mode of delivery	Interactive facilitated workshops
Facilitator reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Trainer's guide – Training resources and information products Training and Assessing Employer training resources and information products Support staff workplace responsibilities Leading work teams Being an effective manager Work Talk series (Talking about teams and workmates; Talking about problems)
Participant reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Supported employee training resources and information products When I'm at work: Bullying Working safely When I'm at work: Solving complaints When I'm at work: My rights/responsibilities When I'm at work: Workplace behaviours When I'm at work: Solving problems When I'm at work: Stopping abuse When I'm at work: Stopping neglect
Equipment required	Computer and projector for Microsoft PowerPoint® presentation, if used TV/video/DVD player, if required Chairs Refreshments
Facilitator required	Presentation techniques
Additional resources
Workplace policies	Workplace code of conduct Disability Services Standards, etc

Following is a sample information session plan containing suggested strategies to utilize the developed resources in your workplace.

Sample workplace training plan 1


Workplace training topic	Solving problems
Audience	All supported employees
Suggested activities	Facilitated discussion – Worker independence: What does it mean and how do we build it? Group project: Strategies for increasing problem-solving abilities Group project: Assessing problem-solving competencies of supported employees
Suggested mode of delivery	Interactive, facilitated workshops
Trainer reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Trainer's guide – Training resources and information products Training and Assessing Employer training resources and information products Support staff workplace responsibilities Leading work teams Being an effective manager Work Talk series (Talking about Change; Talking about Problems). Supported employee training resources and information products When I'm at work: My rights/responsibilities
Learner reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Supported employee training resources and information products Working safely When I'm at work: Solving complaints When I'm at work: My rights/responsibilities When I'm at work: Workplace behaviours When I'm at work: Solving problems
Equipment required	Computer and projector for Microsoft PowerPoint® presentation, if used TV/video/DVD player, if required Chairs Refreshments
Trainer skills required	Presentation techniques
Additional resources
Workplace policies	Workplace code of conduct Disability Services Standards, etc

Sample workplace training plan 2


Workplace training topic	Support staff workplace responsibilities
Audience	All support staff
Suggested activities	Brainstorming: Legal and ethical practices in service provision Group project: Auditing service processes (rating real life practices re privacy and confidentiality; conflict of interest)
Suggested mode of delivery	Workplace team meetings and forums Interactive facilitated workshop
Trainer reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Trainer's guide – Training resources and information products Training and Assessing Employer training resources and information products Evidence guides Support staff workplace responsibilities Leading work teams Being an effective manager Work Talk series
Learner reference material Either used as stand-alone training sessions, or sections of each taken and put together to use as one training session.	Employer training resources and information products Evidence guides Supported employee training resources and information products When I'm at work: Stopping abuse When I'm at work: Stopping neglect When I'm at work: My rights/responsibilities When I'm at work: Workplace behaviours When I'm at work: Solving problems
Equipment required	Computer and projector for Microsoft PowerPoint® presentation, if used TV/video/DVD player, if required Chairs Refreshments
Trainer skills required	Presentation techniques
Additional resources
Workplace policies	Workplace code of conduct Disability Services Standards, etc

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