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Training and Assessing Workbook - Train the Trainer toolkit

Chapters

Section 2: Assessment and evaluation

2.1 Assessment record – sample

At XYZ Industries, supported employees are assessed in their:

Certain competencies are expected in each of these areas. Each competency has a list of measures of evidence or key performance indicators. If a supported employee has not achieved competency then we need to analyse why and decide if training is needed.

Employee performance will be assessed as competent (C) or not yet competent (NYC) for each of the key performance indicators.

Here is an example.

Work habits and attitudes Key performance indicators C/NYC
Attends work on time
  • Notifies team leader of absence
  • Arrives and departs on time, including breaks
  • Makes correct use of leave entitlements
 
Shows understanding of job role
  • Follows instructions of team leader
  • Completes main tasks of the job correctly
 
Meets productivity and quality
  • Demonstrates correct standard of quality for the job
  • Regularly meets productivity targets
  • Regularly meets quality standards
 

2.2 Assessment task/activity samples

Assessment activities or tasks do not need to be complicated. Ideally they should be simple, straightforward and relevant to the work the supported employee is completing. Here are some examples of assessment tasks.

Assessment task/activity


2.3 Evaluating training delivery – a checklist

In order to improve training design, content and delivery, trainers should evaluate each training session. The following checklist provides some guidelines for consideration.

Supported employees' reaction during training delivery

Trainer evaluation


2.4 Evaluation sheets

Template 1

Please tick the response closest to your rating. There is space provided at the bottom of the page to comment on any aspect of the workshop.

  Excellent Good Needs improvement
Trainer's knowledge of workshop content      
Trainer's presentation style      
Trainer's handling of group responses      
Trainer's handling of questions from the group      
Guest speaker (if applicable)      
Organisation of workshop content      
Quality of activities and case studies      
Quality of the visual aids      

Will the workshop assist you in your role as a trainer of supported employees? If yes, how will it assist?

Do you have any suggestions to improve the workshop?

Template 2

Please rate the workshop according to the following scale: Excellent 5, Good 3, Needs Improvement 1. There is space provided below to comment on any aspect of the workshop.

  Rating
Trainer's knowledge of workshop content  
Trainer's presentation style  
Trainer's handling of group responses  
Trainer's handling of questions from the group  
Guest speaker (if applicable)  
Organisation of workshop content  
Quality of activities and case studies  
Quality of the visual aids  

Overall, on the above scale of 1 to 5, how would you rate the workshop?

Which parts of the workshop did you find most useful?

Which parts of the workshop were least useful?

Will the workshop assist you in your role as a trainer of supported employees? If yes, how will it assist?

Do you have any suggestions to improve the workshop?

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