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Training and Assessing Workbook - Implementation guide

Chapters

Attachments

Activities

ACTIVITY 1: Learning and training

  1. In your group discuss the following questions.
  2. Nominate one person to report the group's responses back to the whole group.

a. What is learning?

b. What is training?

c. Describe the best training experience someone in your group had.

d. How do supported employees learn most effectively?

ACTIVITY 2: Identifying training needs

  1. In each section below write one way you can identify that a training need exists for a supported employee. It may help if you think about a particular employee you have worked with recently.
  2. When you have finished, tear the page into four sections along the dotted lines. There are more sheets available so please ask.

Example:

He is distracting other staff from their work.

ACTIVITY 3 : Assessing, evaluating and reporting

Assessing
  1. Describe some of the ways you assess supported employees' competence to perform their work.
  2. List the advantages and disadvantages of each of the assessment methods.
  3. Describe situations where they have been successful and situations where they have been less successful.
Evaluating
  1. Describe some of the ways you evaluate the training you provide.
  2. List the advantages and disadvantages of each of the evaluation methods.
  3. Describe the evaluation requirements for the Disability Employment Service you work with.
Reporting
  1. Describe some of the ways you report on the training that supported employees have undertaken.
  2. Describe the reporting requirements for the Disability Employment Service you work with.
  3. How are supported employees involved in the reporting process?

Case study – Colour for you

Apply the 5-step training design process to the 'Colour for you' case study.

5-step training design process

  1. Analyse what people need to learn in order to perform a task well. This involves recognising the task to be completed.
  2. Break the larger task into its smaller components. This means identifying all the bits and pieces that make up the whole task.
  3. Take one of the components and identify the skills, knowledge and behaviours required to complete that component.
  4. Work out a sequence for training.
  5. Choose how to apply that sequence most effectively for the supported employee you are training, for example, demonstrating, showing diagrams, observing other supported employees.

CASE STUDY: Looking more closely at 'Colour for you'

'Colour for you' is an art supply business. Supported employees work in small teams packaging specialist art supplies such as crayons, watercolour pencils and brushes. Rufus, Roseanna, Matte and Bruna have been allocated to Team Red which has the job of collecting twelve different coloured watercolour pencils and placing them in a tin pack. Cyan, the team leader, has been asked by her manager to 'ensure the team is competent'.

Use the five steps to design training that could be completed by a new supported employee joining Team Red.

Step 1

Step 2

Step 3

Step 4

Step 5

Evaluation sheets

Template 1

Please tick the response closest to your rating. There is space provided below to comment on any aspect of the workshop.

  Excellent Good Needs improvement
Trainer's knowledge of workshop content      
Trainer's presentation style      
Trainer's handling of group responses      
Trainer's handling of questions from the group      
Guest speaker (if applicable)      
Organisation of workshop content      
Quality of activities and case studies      
Quality of the visual aids      

Will the workshop assist you in your role as a trainer of supported employees? If yes, how will it assist?

Do you have any suggestions to improve the workshop?

Template 2

Please rate the workshop according to the following scale: Excellent 5, Good 3, Needs Improvement 1. There is space provided below to comment on any aspect of the workshop.

  Rating
Trainer's knowledge of workshop content  
Trainer's presentation style  
Trainer's handling of group responses  
Trainer's handling of questions from the group  
Guest speaker (if applicable)  
Organisation of workshop content  
Quality of activities and case studies  
Quality of the visual aids  

Overall, on the above scale of 1 to 5, how would you rate the workshop?

Which parts of the workshop did you find most useful?

Which parts of the workshop were least useful?

Will the workshop assist you in your role as a trainer of supported employees? If yes, how will it assist?

Do you have any suggestions to improve the workshop?

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